• Company moves from branch office network to virtual customer care hubs
• Supports achievement of 3-year targets of accelerating market share capture and improving ROIC
• Plan expected to drive annualized savings of $15 million to $18 million beginning in fiscal 2022
MSC 1-20-21
Related Content from Industrial Distribution:
MSC Overhauls Customer Support Model, to Close 73 Branches
Press Releases, Technology, The Fastener Museum

